Your Patients Need Your Hands, Not Your Phone
When you're guiding someone through rehabilitation, you can't stop for a phone call. ProFront answers every inquiry, handles scheduling, and keeps your patient pipeline full.
Trusted by hundreds of physical therapists businesses nationwide
This is how ProFront sounds for your physical therapy business
Sound Familiar?
These are the calls you're missing right now.
The Treatment Room Focus
Physical therapy requires your full presence. Proper technique, patient safety, and treatment effectiveness all depend on your undivided attention. Phone calls break that focus.
The Physician Referral Window
A doctor's office calls with a referral. They need an appointment scheduled now. If no one answers, they refer to a competitor. That's a patient you'll never see.
The Insurance Pre-Authorization Loop
"Does my insurance cover this?" "How many sessions will I need?" "What's my copay?" These conversations take 15 minutes each and happen dozens of times weekly.
The Progress Update Requests
Patients' family members calling for updates. Attorneys calling about workers' comp cases. Everyone wants information while you're trying to treat patients.
How ProFront Works for Physical Therapists
Real scenarios. Real results. Zero missed calls.
Physician Referral Handling
Orthopedic surgeon's office calls with a post-surgical referral. ProFront captures patient info, surgery details, and timeline, then schedules the initial evaluation. The referral is secured immediately.
New Patient Inquiry
Someone recovering from knee surgery wants to know about your approach. ProFront explains your services, describes the evaluation process, and schedules their first appointment.
Insurance Verification
Caller wants to confirm coverage before starting treatment. ProFront explains your accepted insurance policies and captures their info for benefits verification.
Appointment Rescheduling
Current patient needs to move their Tuesday session. ProFront handles the change and confirms the new time, keeping the schedule optimized.
The Referral Revenue Ripple
Physical therapy patients typically attend 8-12 sessions at $100-200 per visit. One patient represents $800-$2,400 in revenue.
When a physician's office calls with a referral and reaches voicemail, they often move to the next provider on their list. One missed referral call could cost you thousands.
A strong referral relationship can send you dozens of patients per year. One unanswered call could jeopardize that relationship.
Common Questions
We get it. Here are answers to what you're probably thinking.
What Physical Therapists Owners Say
Real results from businesses like yours.
“We get 20+ referral calls per week. Before ProFront, we were losing 3-4 to voicemail when staff was with patients. Now we capture every single one. Our referral relationships have never been stronger.”
Peak Motion PT
Peak Motion PT · Phoenix, AZ
“The insurance question handling is a game-changer. Those calls used to eat up my receptionist's entire morning. Now she focuses on patients in the clinic.”
Dr. Lisa M., PT, DPT
Physical Therapist · Chicago, IL
“Physicians' offices comment on how professional and responsive we are. They don't know it's AI. They just know we always answer and get patients scheduled fast.”
Sports Rehab Associates
Sports Rehab Associates · Miami, FL
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