- ReceptionistHi, thanks for calling Harbor Plumbing! You've reached Sam, the AI receptionist. Just so you know, calls are recorded so we get every detail right. What can I do for you?
- CallerHi, my water heater's leaking all over the garage floor.
- ReceptionistOh no, okay. Is it a slow drip, or is the water spreading?
- CallerSpreading. There's a puddle by the door now.
- ReceptionistGot it. I'm marking this urgent for the team. What's the address?
- Caller14 Birch Street. Can someone come today, around 2?
- ReceptionistI'll put in a request for 2 this afternoon. The team will confirm with you at this number.
Your hands are busy. ProFront has the phone.
That call was a $400 pipe repair. ProFront caught it.
ProFront answers every call, text, and chat, and tells you who called and what they wanted.
An AI receptionist for service businesses. Plans from $49 a month. The demo call is free.
One Call, Both Sides
Your caller gets an answer. You get a text.
Harbor Plumbing: New Call Received, Dana R. (+1 555-010-4471).Tap for the transcript and recording
Want the details without opening anything? Text your Business Agent and ask.
The Math, With Your Numbers
What does a missed call cost you?
Two numbers only you know. Put them in and we will do the multiplication, nothing else.
- Missed calls a week
- 5
- × weeks in a month
- 4.33
- × what a job is worth
- $400
- Riding on those calls, up to
- $8,667/mo
- ProFront, from
- $49/mo
Not every missed call is a job, so read the total as a ceiling. The price is the real one.
Hear It With Your Business
Hear it answer the phone for your business.
We set up a receptionist for your business, then call you, so you can hear it before you pay for anything.
Tell us about your business
Your trade and your phone number. Add your website and the demo talks about your business, not a generic one.
Check what we found
If you gave us a website, you see what we picked up from it and confirm it before we call.
Pick up and play the customer
Your phone rings. Ask what your callers ask, and hear how it answers.
- Details, in progress
- Check, not started
- Call, not started
Free. No credit card. The form takes 30 seconds.
A Day, Before and After
Same Tuesday. One of them loses the job.
Your phone rings while your hands are busy. Here is where each call ends up.
Your Phone Today
You're under a sink when the phone buzzes. It goes to voicemail, and the caller tries the next name on the list.
With ProFront
ProFront answers in your business name, gets the address and what's leaking, and puts in the job. Your phone gets a text.
Your Phone Today
Lunch is three voicemails to return and a text you haven't answered yet.
With ProFront
You text your Business Agent “who called this morning?” and get the list. You reply “move Dana to 3” and it’s done.
Your Phone Today
A new customer calls during dinner, hears voicemail, and hangs up without leaving one.
With ProFront
The call is answered. The customer who would rather text gets a reply by text, from the same number.
Your Phone Today
You’re on the couch, calling back the day’s messages.
With ProFront
Tonight’s calls are written up and waiting for you in the morning, each with who called and what they need.
Your Business Agent
Run the business by text.
Your receptionist talks to your customers. Your Business Agent talks to you. Text it from your phone or chat with it in your dashboard, in plain words, whenever you have a minute.
- “Who called about the leak?”
- Looks up your calls and messages and tells you in a sentence.
- “Book the Hendersons Friday at 10”
- Books, moves, and cancels appointments while you are on the job.
- “We’re closed Monday”
- Changes your hours and closures, and asks you to reply YES before anything that stops bookings.
- “What did we say our weekend rate is?”
- Answers from what your receptionist knows about your business.
- You: who called this morning?
- Business Agent: Two calls. Dana on Birch St has a water heater leaking into the garage and asked for 2 PM. Marco wants a quote on a new faucet and asked for a callback.
- You: move Dana to 3
- Business Agent: Done, I’ve moved Dana to 3:00 PM today.
- You: we’re closed Monday for the holiday
- Business Agent: Quick check: closing Monday, so nothing can be booked that day. Reply YES and I’ll take care of it, or NO to leave it.
- You: YES
- Business Agent: Done. Monday is closed.
Three Promises
What it promises, and what backs each one up.
Every Customer Captured
The phone gets answered at 9pm on a Saturday, in your business’s voice.
- Answers calls, texts, and website chat
- Answers questions from your own FAQ
- Learns to screen out repeat robocallers
- Nights, weekends, and holidays
The Job on Your Calendar
The call ends with a booking request waiting for your OK, not a voicemail to return.
- Books appointments on your calendar
- Takes the name, number, address, and what they need
- Flags the urgent ones for you
- Leaves you a callback task when a caller asks for one
It Reports to You
It reports to you, like an employee would.
- A text the moment each call ends
- Every transcript and recording in one inbox
- Transfers a caller to you or your staff, once you add their numbers
- A Business Agent you can text or chat with
Pricing
Simple pricing. Minutes included.
Every plan answers calls, chats and texts. Overage rates are published, with no hidden fees.
Starter
$49/mo
120 minutes (~70 calls)
Perfect for solo operators with moderate call volume
Over your allowance: $0.35 a minute, $0.20 a message.
Growth
Most popular$149/mo
400 minutes (~230 calls)
Ideal for growing businesses with steady calls
Over your allowance: $0.35 a minute, $0.12 a message.
Pro
$299/mo
900 minutes (~510 calls)
For busy businesses that need maximum coverage
Over your allowance: $0.30 a minute, $0.10 a message.
Business
$599/mo
1800 minutes (~1,030 calls)
For high-volume businesses that want every call and message covered
Over your allowance: $0.30 a minute, $0.10 a message.
Every plan includes
Need more minutes or messages? The per-minute and per-message rates are in the comparison above.
Calls under 15 seconds and calls we catch as spam don't count toward your minutes.
Prices exclude applicable sales tax.
Cancel anytime. See our refund policy
- AI call answering 24/7
- Website chat widget
- SMS text replies
- Natural voice technology
- Instant SMS & email notifications
- Full call transcripts
- FAQ handling
- Spam screening
- Message taking
- Lead qualification
- A dedicated phone number
Answered, booked, on your calendar. While you were on the job.
ProFront is not built to replace a receptionist. It is built for the businesses that were never going to hire one, and for the ones whose receptionist should not be on call at 9pm.
Try It With Your BusinessThe demo call is free. Plans start when you sign up. Cancel anytime.